Shipping policy

Shipping Policy

 

Processing Time

All orders are processed within [1-3] business days. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, processing may be delayed by a few days. In such cases, we will notify you via email.

 

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipping Method Estimated Delivery Time Cost

Standard Shipping [5-7 business days] [Calculated at checkout]

Expedited Shipping [2-3 business days] [Calculated at checkout]

Overnight Shipping [1 business day] [Calculated at checkout]

Delivery delays may occasionally occur due to unforeseen circumstances.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order status by clicking the link in the email.

Shipping Restrictions

We currently ship only within [the United States/internationally—list specific countries if applicable]. We do not ship to P.O. boxes or APO/FPO addresses.

Customs, Duties, and Taxes

Stitch Haus is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (tariffs, taxes, etc.).

Lost or Damaged Packages

Stitch Haus is not liable for any products lost or damaged during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Be sure to save all packaging materials and damaged goods before filing a claim.

Questions

If you have any questions or concerns about your order or shipping, please contact us at stitchhaus@verizon.net

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